Packaged Programs

Training & Education Courses

All training sessions can be scheduled as part of faculty and staff professional development, classroom presentations, webinars, planning workshops, lunch-and-learns, or department retreats. Training can also be tailored to address other specific departmental needs. 

• Understanding and Managing Conflict
• Creative Problem Solving
• Corporate Culture & Civility
• Creating a Code of Collaboration
• Accountability Actions
• Collaborative Communication
• Peace is Your Personal Power (Motivation and Empowerment)

Conflict Management 101

This is our basic course, which includes a general review of conflict and its management. We address:

• What is conflict?
• Why do we have conflict?
• What is perception checking?
• What are our triggers?
• How do we respond when triggered?
• What are our choices and how do we make them?
• What are the likely consequences of these choices?
• How should we use problem-solving skills and steps?
• How do we look for integrative solutions?
• What is my conflict style?

The course also includes practical skill-building through role-playing. (4 to 8 hours)